BSB20115 Certificate II in Business
BSB20115 Certificate II in Business
This qualification targets learners who wish to obtain the BSB20115 Certificate II in Business qualification to formalise existing skills, progress in their careers or assume a generalist role in business
This course is nationally recognised under the Australian Qualifications Framework (AQF).
There are no formal entry requirements for this qualification.
However, a preferred pathway for candidates considering this qualification could include the:
- BSB10115 Certificate I in Business
- BSB20215 Customer Engagement Officer
- Current employment or recent experience in a position (s). Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:
- Administration Assistant
- Office Assistant
- Data Entry Assistant
- Clients must demonstrate Language, Literacy and Numeracy skills in line with AQF qualification level demands and ACSF skill level. Each client will undergo an LLN assessment during the application process (ACSF Level 2).
Clients must also have access to:
- A PC or equivalent running or capable of running Microsoft Windows 2010 and Microsoft Office 2010 and above
- Internet connection
The BSB20115 Certificate II in Business is delivered completely via supported distance learning, using the Catapult e-learning platform integrated with the TRUSS Student Management System. Students will receive a unique student login at enrolment and be able to access all learning and assessment materials through the Student Portal. https://acse.elearninglogin.com/
Students are provided with an induction to the course, to outline the learning and assessment processes, support services and other relevant information.
Students will need access to:
- Appropriate IT equipment, including a personal computer or tablet
- Internet connection
- A copy of Microsoft Office 2010 or later. Student and teacher copies of Office 365 are available for free at https://products.office.com/en-au/student/office-in-education?ICID=OfficeCatPage_SE_Officeforstudents-_feature-business-111717-en_AU Only a valid school or student email is required to access the product.
- Microsoft Windows 2010. This can also be accessed as an upgrade using the educational link above.
Students will be allocated an on-line trainer/assessor who they need to communicate with regularly throughout the duration of their training. The online trainer/assessor is there to:
- Provide guidance and tuition
- Check on progress at least once a month and for a total of one hour per unit at a minimum (phone, email, Skype, Google Hangouts).
- Mark assessments and provide feedback.
- Be a point of contact for grievances or personal problems that may be experienced.
Students will be required to complete formative activities and summative assessment as they progress, using the Learner Guides, Assessment Workbooks and Learner Exercise Files provided to them. Aside from the IT and Software requirements mentioned previously, all other learning material is provided to the student.
Students will submit work through the Student Portal or email to their trainer/assessor for marking. Submitted work will be marked within 5 days and feedback provided and results entered by the trainer/assessor using the trainer portal.
Trainers will also contact students on a regular basis to provide support and assistance. During the contact trainers will provide support and encouragement and discuss:
- relevant course content and concepts
- learning opportunities
- feedback on submissions
- any issues the student is experiencing
- assessment requirements
- student progress
- course delivery schedule
- work placement related matters
Clients will be provided opportunities for Formative assessment during delivery. Trainers provide feedback to clients on areas for improvements to facilitate the development of appropriate knowledge and skills and prepare them for summative assessment.
The trainer may provide additional learning material where gaps are identified in the participant’s underpinning knowledge. Training staff will take all feasible steps to adjust delivery methodologies and materials to cater for individual learning needs.
Weekly webinars will be hosted by a trainer/assessor and will be conducted as interactive sessions. The webinar will be hosted on Google Hangouts or GoToMeeting. Webinar content will then be posted on the ACSE website.
- The duration of the course is 6 months self-paced, including all learning and assessment activities. However, it is anticipated that the course length will vary with regard to individual client’s level of expertise and time dedicated to study.
- As a guide, given the total number of units in the program is 12, students should aim to complete and be assessed in 2 units per month. To do this, students will be required to study at least 21 hours a week or 83 hours per month
To achieve this qualification, the candidate must demonstrate competency in 12 units of competency:
- 1 core units
- 11 elective units
7 elective units must be selected from the elective units listed in the Qualification Guidelines on TGA.
4 elective units may be selected from the elective units listed in the Qualification Guidelines on TGA or any currently endorsed Training Package or accredited course at the same qualification level
If not listed in the Qualification Guidelines on TGA, two of the four electives units may be selected from a Certificate I or Certificate III qualification.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
- BSBWHS201 Contribute to health and safety of self and others
- BSBCUS201 Deliver a service to customers
- BSBIND201 Work effectively in a business environment
- BSBINM201 Process and maintain workplace information
- BSBCMM201 Communicate in the workplace
- BSBITU213 Use digital technologies to communicate remotely
- BSBITU212 Create and use spreadsheets
- FNSACC311 Process financial transactions and extract interim reports
- BSBSUS201 Participate in environmentally sustainable work practices
- BSBWOR202 Organise and complete daily work activities
- BSBWOR203 Work effectively with others
- BSBWOR204 Use business technology
You will be provided access to learning materials including:
- Learners Guides
- Assessment Workbooks
- Case Studies
- Simulated Work Environment
- Other resources including videos and reference material
- Additional assessment resources
Fees are payable when you receive your confirmation of enrolment and invoice for the enrolment fee. Fees must be paid within 5 days of receiving this notification from ACSE. We may cancel an enrolment or discontinue training if fees are not paid as required. Payment methods include direct deposit, cheque or credit card via Pay Pal.
- This course may be funded through the ACT Skilled Capital* training initiative. Places are limited so enquire now.
- For full fee paying students the cost is $1150 and we have weekly payment plan options available.
- Students are not required to purchase additional textbooks and there are no additional costs. Students may be required to purchase clothing for work placement including enclosed black shoes.
Our full Fee Schedule and Refund Policy are available at https://www.acse.edu.au/downloads/
As a condition of Enrolment and prior to signing any Enrolment paperwork, we require you to read our Refund Policy in full. This is to ensure you understand your rights with regard to obtaining a refund and any timelines that prescribe whether that can occur or not and the level of refund you may be entitled to.
Please go to https://acse.edu.au/wp-content/uploads/2019/04/Refund-and-Cancellation-Policy.pdf and read the policy in full or request a copy from [email protected]
To successfully complete the course, you will be required to submit a range of formative and summative assessment items at pre-determined intervals where possible. These include:
- Underpinning Knowledge reading and written responses
- Case study reading and written responses
- Journal and Ledger entry workbooks
- Practical projects
- Demonstration or observation (via video submission or digital media, mainly for RPL applicants)
- Presentation (via video submission as an alternative assessment mechanism)
Assessment is used to provide candidates with feedback on their progress and to measure their skills and knowledge against the training qualification requirements.
Assessment timelines will be provided on enrolment as part of your enrolment information package.
Students who obtain BSB20115 Certificate II in Business may progress to BSB30115 Certificate III in Business and then onto BSB40215 Certificate IV in Business. Students can then begin to specialise in Business disciplines at higher levels including Human Resources and/or Management.
This qualification applies to a range of administrative roles in varied contexts. Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team.
Indicative Job roles can include:
- Accounts Payable Clerk
- Accounts Receivable Clerk
- Data entry operator
- Junior Personal Assistant
- Office Administrator
- Word Processing Operator.
- Lectures 0
- Quizzes 0
- Skill level All levels
- Language English
- Students 0
- Assessments Yes