CHC52015 Diploma of Community Services

There are no formally prescribed course (CHC52015 Diploma of Community Services) entry requirements for this qualification; however, ACSE recommends a completion of CHC42015 Certificate IV in Community Services or other related qualification.

In order to enrol in this course;

• Candidates studying this qualification need to have sound communication skills and will undertake a Language, Literacy, and Numeracy test prior to enrolment if required.
• This program has been designed to be delivered through online delivery. Likewisewe will inform the students of the timetable on enrolment. Similarly we must maintain the required student study hours.
• Minimum age for Candidates is at least 18 years.

All students will need access to:

• Appropriate IT equipment, including a personal computer or tablet able to open and access the LMS and Student Portal
• Internet connection
• MS Word, MS Excel and MS PowerPoint. A copy of Microsoft Office 2010 or later. Student and teacher copies of Office 365 are available for free at https://products.office.com/en-au/student/office-in-education?ICID=OfficeCatPage_SE_Officeforstudents-_feature-business-111717-en_AU Only a valid school or student email is required to access the product.
• Microsoft Windows 2010. This can also be accessed as an upgrade using the educational link above.

The CHC52015 Diploma of Community Services;

Is delivered predominantly online. Similarly we are using the e-learning platform built into the Student Management System. Furthermore students will be required to complete 100 hours of work placement. It must done in a work environment. Likewise evidence of this can be submitted by portfolio (workplace sign off logbook) and third party verifiable report or workplace contact by a trainer/assessor.

An induction to the course would be provided to all students is the most noteworthy. Which helps to outline the learning and assessment processes, support services and other relevant information, prior to commencement.

Online (Distance Learning):

Students using this mode study completely self-paced, accessing all learning, support similarly assessment material via the Student Portal and Learning Management System https://acse.elearninglogin.com/

Students will complete all reading and learning and assessment in the LMS and subsequently submit unit by unit for grading and feedback. On the other hand each student will have access to their nominated trainer via the LMS likewise both parties can easily communicate via the message function built into the LMS.

Trainer/Assessors will mark and award unit or element competency through the LMS and therefore students can view their feedback and results in their portal.

Students studying online should commit to at least 12 hours study per week. Secondly as a guide over the 12-month period to maintain a constant rate of progression.

General

All students will need access to:

• Appropriate IT equipment, moreover including a personal computer or tablet able to open and access the LMS and Student Portal
• Internet connection
• MS Word, MS Excel and MS PowerPoint. Most importantly a copy of Microsoft Office 2010 or later. Similarly student and teacher copies of Office 365 are available for free at https://products.office.com/en-au/student/office-in-education?ICID=OfficeCatPage_SE_Officeforstudents-_feature-business-111717-en_AU Only a valid school or student email is required to access the product.
• Microsoft Windows 2010. This can also be accessed as an upgrade using the educational link above.

Moreover we will allocate students an on-line trainer/assessor. Whom they will communicate with regularly throughout the duration of their training. The online trainer/assessor is there to:

• Provide guidance and tuition
• Check on progress at least once a month and similarly for a total of one hour per unit at a minimum (phone, email, Skype, Google Hangouts).
• Mark assessments and provide feedback.
• Be a point of contact for grievances or personal problems that may be experienced.

Requirements:

Students will complete formative activities and likewise summative assessment as they progress. They will use the Learner Guides, Assessment Workbooks and above all Learner Exercise Files provided to them. In adition to the IT and Software requirements mentioned previously, we will provide all other learning material to the student.

Trainer/Assessor:

Moreover students will submit work through the Student Portal or email to their trainer/assessor for marking. Submitted work will be marked subseqently within 5 days and likewise the feedback and results would be entered by the trainer/assessor using the trainer portal.

Trainers will also contact students on a regular basis to provide support and assistance. During the contact trainers will provide support and encouragement and discuss:

• relevant course content and concepts
• learning opportunities
• feedback on submissions
• any issues the student is experiencing
• assessment requirements
• student progress
• course delivery schedule
• work placement related matters

Students Opportunities:

We will provide students opportunities for Formative assessment during delivery.  However trainers provide feedback to students on areas for improvements. That will help to facilitate the development of appropriate knowledge and skills. Moreover prepare them for summative assessment.

The trainer may provide additional learning material. Where gaps are identified in the participant’s underpinning knowledge. Similarly training staff will take all feasible steps to adjust delivery methodologies and materials to cater for individual learning needs.

Trainer/assessor will host weekly webinars and will be conduct interactive sessions. Secondly we will host the webinar on Google Hangouts or GoToMeeting. likewise we will also post Webinar content on the ACSE website.

Duration of the course:

The duration of the course (CHC52015 Diploma of Community Services) is up to 2 years, 80 weeks of tuition weeks and 24 weeks of holidays. A combination of one day per week of class-based delivery and online learning. However, it is anticipated that the course length will vary with regard to individual candidate’s level of expertise and time dedicated to study.

As a guide, given the total number of units in the program is 16, students should aim to complete and be assessed in 1 unit every 5 weeks. To do this, students will be required to study at least 14 hours a week.

Breakdown:

• One day (7.5 hours) face to face delivery once a month. Total of 150 hours
• 14 hours per week of self-paced learning; online; and assessment tasks. Total of 1,120 hours.
• 100 hours of Work-placemnet

Total hours: 1370 hours.

Among their materials, learners also receive a ‘Week View’ training calendar which clearly identifies for them their daily schedule, timings and Units of Competency being studied.

To achieve this qualification, the candidate must demonstrate competency in 16 units of competency:

Visit: https://training.gov.au/Training/Details/CHC52015

• 8 core units
• 8 elective units consisting of:

1. at least 6 units from the electives listed in the qualification package guidelines
2. up to 2 units from the electives listed in the qualification package, any endorsed Training Packages or accredited courses – these units must be relevant to the work outcome

Any combination of electives that meets the rules above can be selected for the award of the Diploma of Community Services. Where appropriate, electives may be packaged to provide a qualification with a specialisation.

Packaging for each specialisation:

• at least 4 Group A electives must be selected for award of the Diploma of Community Services (Case Management)
• at least 3 Group B electives must be selected for award of the Diploma of Community Services (Social Housing)
• all Group C electives must be selected for award of the Diploma of Community Services (Statutory & forensic child, youth & family welfare)

1. CHCCCS007 Develop and implement service programs
2. CHCCOM003 Develop workplace communication strategies
3. CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
4. CHCDIV003 Manage and promote diversity
5. CHCLEG003 Manage legal and ethical compliance
6. CHCMGT005 Facilitate workplace debriefing and support processes
7. CHCPRP003 Reflect on and improve own professional practice
8. HLTWHS004 Manage work health and safety
9. CHCCCS004 Assess co-existing needs
10. CHCCSM004  Coordinate complex case requirements
11. CHCCSM005  Develop, facilitate and review all aspects of case management
12. CHCCSM006 Provide case management supervision
13. CHCCSM007  Undertake case management in a child protection framework
14. CHCAGE001  Facilitate the empowerment of older people
15. CHCDIS008 Facilitate community participation and social inclusion
16. CHCPRP001 Develop and maintain networks and collaborative partnerships

You will be provided access to learning materials including:

• Learners Guides
• Assessment Workbooks
• Case Studies
• Simulated Work Environment
• Other resources including videos and reference material
• Assessments
• Additional assessment resources

Enrolment Fee $200 (Non-Refundable):

• The total cost is $3500 and we have payment plan options available. please ask staff for details.
• Students are not required to purchase additional textbooks and there are no additional costs. Students may be required to purchase clothing for work placement including enclosed black shoes.

As a condition of Enrolment and prior to signing any Enrolment paperwork, we require you to read our Refund Policy in full. This is to ensure you understand your rights with regard to obtaining a refund and any timelines that prescribe whether that can occur or not and the level of refund you may be entitled to.

Please go to https://acse.edu.au/wp-content/uploads/2019/07/Refund-and-Cancellation-Policy.pdf and read the policy in full or request a copy from [email protected]

Students who obtain a competent result for all 8 core units and 8 electives, will receive CHC52015 Diploma of Community Services

or

Students who do not obtain a competent result in the 8 core units and 8 electives, will receive a Statement of Attainment toward CHC52015 Diploma of Community Services after they have deemed competent for that particular unit of competency and completed the work placement component if applicable.

Upon completion of the CHC52015 Diploma of Community Services qualification, graduates will carry out the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

Career Pathways:

Upon successful completion of CHC52015 Diploma of Community Services, learners may begin to specialise further by studying other Diploma level related disciplines, from the CHC training package including:

• CHC50313 Diploma of Child, Youth and Family Intervention
• CHC50513 Diploma of Youth Justice
• CHC50413 Diploma of Youth Work
• CHC53315 Diploma of Mental Health
• CHC52115 Diploma of Community Development
• CHC53215 Diploma of Alcohol and Other Drugs
• CHC51015 Diploma of Counselling

There is also a pathway into Advanced Diploma and Graduate Certificate levels, to study:

• CHC62015 Advanced Diploma of Community Sector Management
• CHC82015 Graduate Certificate in Client Assessment and Case Management

Occupational titles may include:

• Community Care Manager
• Care Team Leader
• Family Services Coordinator
• Support Facilitator (Community Services)
• Community Development Worker (Social Housing)
• Housing Manager
• Family Support Worker
• Welfare Support Worker
• Senior Youth Worker
• Intervention Worker